All Features List

All the SociChat features listed below.

Messenger Bot

SociChat™ uses an intuitive bot platform that enables the use of Facebook Messenger's AI technology to automatically respond to user inputs. Our easy to understand dashboard makes setting up a bot super easy and fun.

  • Reply with Text, File, Image, Audio, Video, Gif
  • Generic Template, Carousel Template, Media Template
  • Post Back Buttons, Quick Reply Buttons
  • Button of URL, Phone Number, Webview , User Birthday
  • Quick Reply button of user Email, Phone Number
  • Personalized Reply with First Name, Last Name
  • Sync existing leads & migrate as BOT subscribers
  • Subscriber Profile with gender, time zone & locale
  • Segment subscriber by post-back button click
  • Segment subscriber by private reply
  • Segment subscriber by adding label manually
  • Typing on Enable Option
  • Custom delay in each reply
  • Mark Seen Action enable option
  • Persistent Menu
  • Different Persistent Menu add for Different locale.
  • Your Brand URL set option in Persistent Menu
  • Collect Email from Quick Reply & AutoResponder & Email API Integrations
  • Collect Phone Number from Quick Reply & SMS Gateway Integrations
  • Download Email & Phone Number as CSV
  • Error reporting log of reply
  • Export bot settings
  • Save exported bot data as template
  • Admin can save exported bot data as template for users
  • Import exported bot data for any page
  • Visual & interactive tree view of full bot


Messenger Marketing

Very effective, SociChat enhances messenger marketing with advanced technolgy, including: messenger engagement plugins, subscriber broadcasting, sequence message campaign, and more. See more below.

  • Checkbox Widget Engagement Tool - Include the checkbox plugin in forms on your website to allow people to opt-in to receive messages from you on Messenger. This is useful for providing follow-up at a later time, such as confirmations and updates. This plugin only works in HTTPS websites.
  • Send to Messenger Engagement Tool - The Send to Messenger plugin renders a button on your website that allows a person to opt-in to receive messages from you on Messenger. This is useful for providing follow-up at a later time, such as confirmations and updates. This plugin only works in HTTPS websites.
  • M.me Link & QR Code Engagement Tool - M.me is a shortened URL service operated by Facebook that redirects users to a person, page, or bot in Messenger. You can use them on your website, email newsletters, and more. The m.me link for your bot allows you to link people directly to your Messenger bot. When the link is clicked, a conversation is automatically opened on messenger.com or in the Messenger mobile app.
  • Customer Chat Widget Engagement Tool - The customer chat plugin allows you to integrate your Messenger experience directly into your website. This allows your customers to interact with your business anytime with the same personalized, rich-media experience they get in Messenger.
  • Subscriber Broadcast 24 Promo Message - Pages are permitted to send promotional message to subscribers, those has sent message to your page in last 24 hours. The 24-hour limit is refreshed each time a person responds to a business through one of the eligible actions listed in messenger conversation entry points. The targeted subscribers may be less than real count because eligible subscriber calculation algorithm of our system has been implemented by using 23 hours time frame and avoid risk.
  • Subscriber Broadcast Non-promo Message(outside 24H window ) - You can send non-promo message as much as you want to all your subscribers using one of the supported tags. Use broadcasting with message tag carefully. Message must not contain any advertisement or promotional material & use appropriate tag that`s is applicable for sending message to those people. Using message tag without proper reason may result in block your page`s messaging option by Facebook.
  • Sequence/Drip Messaging - Sequence messaging is a marketing strategy that sends, or "drips," a pre-written set of messages to messenger bot subscribers over time. This feature can send 24H promo and non-promotional with tag message sequence to messenger bot subscribers. It uses BOT API for sending message. The subscribers will be assigned under your sequence campaign automatically based on their entry point (engagement plugins) or post-back click. However, you can also assign manually or change the campaign. 24H promo campaign can be set at 30 min, 1 hour to 23 hours and non-promotional campaign can be set at day 1 to day 30.
  • Webview Messenger - The Messenger Platform allows you to open a standard webview, where you can load webpages inside Messenger. This lets you offer experiences and features that might be difficult to offer with message bubbles, such as picking products to buy, seats to book, or dates to reserve.


E-Commerce in Messenger

E-Commerce is the best way to make money online, and with SociChat, you are able to sell products and receive payments inside Messenger with our SociChat E-Store platform.

  • Multiple stores
  • All-in-one dashbaord
  • Product management
  • Category & attribute management
  • Coupon system
  • Paypal, Stripe, Cash On Delivery, Manual/Bank Payment
  • Order management (shipping, delivery, reject & accept order)
  • Order reciept in Messenger, email & SMS
  • Easy & flexible integration with Messenger Bot


Auto Comment Tools

Auto Commenting makes it easy for you to look engaged on your own posts. This is perfect when driving traffic back to your osts, especially when used with tagging feature.

  • Auto Comment on Page Post as Page
  • One-time & Periodic Comment
  • Serial & Random Periodic Comment
  • Auto Comment Template Management
  • Emoji and spintax comment
  • Choose Time & Date Interval of Comment
  • Increase Page Engagement


Comment Reply Bot Tools

SociChat™ has a robust engine to autoreply to people who comment on your Facebook Page posts. This is also a great way to add subscribers to your bot list, on autopilot.

  • Auto Private Reply for Post Comment.
  • Auto Private Reply with Template Message (image, video, buttons, quick reply, carousel, generic template)
  • Auto Comment Reply with Webhook as instant.
  • Auto Comment Reply for Post Comment.
  • Comment Hide/Delete - Do you know how much customer of yours are being stolen by your competitors? Yes, your competitor always looking on your page and actively they are sending private message who commenting on your page. Hide comments after giving reply that nobody can see the comment and prevent stealing your customers. You can also hide offensive comments based on keyword matching..
  • Multi-Media Comment Relpy - Now on you can send image or gif or even video as comment reply. Make your comment reply more attractive and effective using multi-media.
  • Full Page Campaigns - You can set comment & inbox reply campaign and auto like & share campaign for full page, meaning one settings will work for whole Facebook page. It's a webhook based quick process.
  • Tag Commenters Machine - All the commenters will get notification about your comment & they will visit it again. You can make your post viral again as the post will again start to display in people feed and also friends of commenters. Mentioning commenter in reply will make it more personalize and notification will be sent to each commenter. Suppose your post have 1K comments and you want to reply them all mentioning commenter name. You can do this by simply creating an easy campaign.
  • Auto Like on Comment
  • Dark Post Reply
  • Reply Multi Image Post's Each Image
  • Highly Customization Auto Private Reply & Comment Reply Text.
  • Filtering Word Based Auto Private Reply & Comment Reply Option.
  • Full Report of Auto Private Reply & Comment Reply.
  • Segment Subscribers
  • Emoji and spintax message


Facebook Page Posting

Content creation is made easy with our Facebook posting module. Schedule your posts across all your Facebook pages, post using a RSS Feed from a wordpress blog, etc.... And much more!

  • RSS Auto-posting
  • Text, Image, Multi-image, Video & Link Post
  • Carousel & Slideshow Post
  • CTA Button Post
  • Schedule/Instant Post to Your All Facebook Pages with a Single Click.
  • Periodic Re-posting Ability
  • Enable Auto Comment Reply Campaign With Post.
  • Full Report of Posting
  • Emoji Library


Social Media Posting

We have added the ability to post content across 9 social media platforms,including Faceook. With the click of one button, you can post connent to multiple social media platforms at once. .

  • One click bulk post to 8 social media
  • Facebook, Youtube, Twitter, LinkedIn, Pinterest, Reddit, Blogger, WordPress, Wordpress Self Hosted
  • Text, link, image & video posting
  • Campaign scheduling


SMS/Text Marketing & Gateways

SMS integration into SociChat. Now you can send automated replies to your clients who will provide their phone number. Also can send bulk SMS to your created/uploaded phone numbers list.

  • Import CSV Contact List
  • Integrate with Most Popular SMS Gateways (Twilio, Plivo, Clickatell, Nexmo, AfricasTalking, Msg91, SemySMS, RouteSMS etc)
  • Broadcast SMS to Messenger Collected Phone numbers
  • Broadcast SMS to Custom Imported List
  • Campaign Scheduling
  • SMS Notification During Phone OPT-IN Inside Messenger
  • New: Custom HTTP SMS API, so you can add your local SMS provider gateway.


Email Marketing & Sending API's

Email integration into SociChat. Now you can send automated replies to your clients who will provide their Email address. Also, you can send bulk Email to your created Email address lists.

  • Import CSV contact list & segmentation
  • Integrate with most popular email gateways (SMTP, Mailgun, Sendgrid, Mandrill)
  • Broadcast email to Messenger collected emails
  • Broadcast email to custom imported list
  • Campaign scheduling
  • Get email campaign report, open rate & click rate
  • Email notification during email OPT-IN inside Messenger


Comparison & Search Marketing

Modern Marketing depends on data analysis. XeroChat provides facebook page analytics with hundreds of metrics.

  • Website Comparison (like, share, comment, description etc)
  • Place Search in Facebook (address, phone, website, Facebook page, like, reviews, check-in, about etc)


Analytics Marketing

We offer the analytics to help grow your business. We provide custom reports for both pages and bots, with overall stats page.

  • Facebook page analytics
  • Facebook page bot messenger analytics
  • Graphical reports & dashboards
  • E-Commerce Reporting
  • Overall Dashboard Reports with leads, postings, commmnets made, etc...


Other Features

  • Multilingual Support (Built-in 12 Languages)
  • Automatic Updates
  • Support Desk
  • Awesome Dashboard.
  • Video Tutorials and Documentation
  • Social Login (Facebook)
  • Announcements for Members
  • Your Profile Tab with Time Zone